Return policy

 

Returns / Exchange



 

 
 

We are sure you will love our design and quality, but if for any reason you want to return your product, you can do it and receive a full refund.

 

You have 14 days from the day you received the product to return any unused items. You can also exchange an item to a different size or color. Just email us to cs@nimuroma.com to arrange it. If the item is sold out, you will receive a full refund.

The returned items must be unused, unwashed, with original packaging and hang tags. The customer is obliged to pay for the shipping, which can vary.

The return shipping fee will be paid by the customer, unless you have received a faulty or wrong product.

 

For any questions please visit our FAQ page.